GUARANTY Trust Bank Plc has confirmed an attempt to compromise its website domain.
The bank’s management, in a statement on Thursday, August 15, in Lagos, said the attempt occurred on Wednesday, August 14, a day after the bank renewed its domain name, causing a temporary disruption to the website, which left customers unable to access online services.
It allayed concerns about customer data being compromised, assuring that the bank did not store customer information on its website.
The statement said: “Our attention has been drawn to reports in the media alleging that hackers have seized the bank’s website, cloned it and intercepted customers data.
“This led to widespread concern and media reports suggesting that the bank’s website had been cloned, potentially putting customer data at risk. The incident was unsuccessful and its website was not cloned.
“While there was an isolated incident of an attempt to compromise our website domain, we would like to assure all our customers and stakeholders that the bank’s website has not been cloned and that we do not store customer information on our website.
“As such, there has been no instance of compromise of customer data.
“We urge all our customers to please disregard the claims in these media reports and assure you of our unwavering commitment to safeguarding customer data.”
The bank stated that its information security experts were working round the clock to restore the domain settings, reassuring customers of its unwavering commitment to safeguarding customer data and urging them to remain calm and confident in the bank’s robust security measures.
